Frequently Asked Questions
Everything you need to know about Coitonic performance gear.
How long does shipping take for my sports gear?
Standard shipping typically takes 3-5 business days within the continental United States. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy for worn equipment?
We offer a 30-day satisfaction guarantee. Items must be returned in their original packaging; however, we understand you need to try them on. Heavily soiled or damaged equipment from misuse may not be eligible for a full refund.
How do I determine the right size for my apparel?
Each product page features a detailed 'Size Guide' button. We recommend measuring your chest, waist, and inseam to compare against our athletic-fit specifications for the most accurate sizing.
Are Coitonic products covered by a warranty?
Yes, all Coitonic hardware and apparel come with a 1-year limited warranty against manufacturing defects. This does not cover standard wear and tear from regular athletic use.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
Can I track my order in real-time?
Absolutely. Once your order ships, you will receive an email with a tracking number and a link to our tracking portal where you can monitor your package's progress.